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Shipping Policy
Most orders are shipped within 24 hours of placement.
Damages and Shortages
All merchandise leaves our warehouse in excellent condition. In the event that an order arrives damaged or missing merchandise, the customer must report such to the Company within 48 hours of receipt of goods. If cartons are damaged, opened or re-taped, the customer must file a claim with the carrier at the time of delivery. Save the original cartons and packaging for inspection by the carrier.
Inventory information
We
do not keep all merchandise in inventory, in our warehouses. We cannot
guarantee that a product listed as "In Stock" will actually ship
right away, as inventory can change significantly from day to day. In rare
cases, a product may be in stock when you place your order, and sold out by the
time your order is processed. If any selected merchandise is temporarily out of
stock, your credit card will not be charged until the merchandise is shipped to
you. Please note: Any items not in stock when you place your order will be
shipped immediately when received from the manufacturer at no additional cost.
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; The Seller has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.
Refused Orders
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